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Top Five Troubleshooting Topics


The error code is displayed in the room temperature display. Please refer to the below listing to see what your error codes means, then call Rheem Service to book a service call on 13 10 31.

 

Error Code

Fault Condition

Action

03

Filter damage

 

 

 

 

 

 

BOOK SERVICE CALL WITH RHEEM SERVICE

PH: 13 10 31

05

Filter not cleared

11

Ignition Failure

12

Flame Failure

14

Thermo Switch Off (150⁰C)

Overheat Thermistor temp. too high

16

Room temp. too high

(40⁰C  10 min)

22

Tip-Over switch operate

31

Room temp. thermistor abnormal

33

Overheat thermistor abnormal

62

Abnormal fan speed

71

Gas solenoid valves circuit abnormal

Gas proportional control valve circuit abnormal

72

Detected false flame

Thermocouple circuit abnormal

73

Functional trouble on gas type circuit

 

 

H: High

L: Low

SW: Switch

Please locate the model number of your hot water system, then call Rheem Service on 13 10 31.

Lowering the temperatures of your stored hot water will result in a greater level of hot water consumption. Therefore, it is unlikely to significantly reduce your gas or electricity consumption. Also, in order to meet the requirements of the Plumbing Code and for showers to operate correctly, it’s necessary to store your hot water at a minimum of 60օC.

Please see the Owner Guide for your Storage Water Heater model and our gas relighting videos. 

Please only conduct the basic maintenance specified for owners in your Owner’s Guide. All other maintenance must be made by an approved plumber. To find your local Rheem Plumber, contact us or call Rheem on 1300 556 036.  


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